Privacy Policy
Last Updated: 18 Feb, 2026
At smileFOKUS, we are committed to safeguarding your personal data in strict accordance with Thailand's Personal Data Protection Act (PDPA) and international GDPR standards. We process your information with transparency to enhance your user experience and deliver engagement solutions that precisely meet your business needs.
Purposes of Collection
- Service Delivery and Communication (Service Request): We use the information provided via our registration forms (e.g., Demo Requests) to coordinate communications, schedule system demonstrations, or provide information specific to your interests.
- Analytics and Development (Service Optimization): We analyze aggregate website usage behavior through cookies and related technologies to improve our content and optimize functional performance.
- Personalized Marketing: We may use your data to present information, benefits, or news tailored to your interests through the company's public relations and marketing channels.
Protection and Security Standards
Data security is our highest priority. We employ international-standard encryption and maintain a Restricted Access policy, ensuring that only authorized personnel can access your information.
This policy covers both personally identifiable information (PII) collected via forms and anonymous statistical data. In instances where data is transferred or stored between our operations in Thailand and international locations (such as Indonesia), we guarantee that your data remains protected under the same rigorous security standards.
Data Retention Period
The company will retain your personal data only for as long as necessary to fulfill the purposes outlined above or as required by law. Once this period expires, we will perform secure deletion or destruction of your personal data.
Your Rights as a Data Subject
You maintain full control over your personal data. You have the right to inspect, rectify, suspend the use of, or request the deletion of your personal information from our systems at any time.
To exercise these rights, please contact us via:
- Email: [email protected]
- Subject: PDPA Request (Data Management)